JEWELRY
REPAIRS ON-SITE

Our Goldsmith is on-site for all types of resetting and repairs, so we can offer quick turnaround with no need to send your jewelry away. 

CONTACT US ABOUT YOUR REPAIR

or call (902) 240-8989

Our Repair Services

RING RESIZING

Most rings can be comfortably and easily resized up or down by 3-4 sizes depending on how many stones are in the band. Larger size changes can sometimes be accomodated. Not sure of your size? Stop in for free, quick and professional sizing. 

CHAIN REPAIRS & SHORTENING

Broken chain? Too Long? We can help! Call before your visit to see if the goldsmith is in, and oftentimes your repair can be done while you wait.

WATCH BANDS & BATTERIES

Professional tools on hand for careful replacement/repair of batteries, watch bands, pins and more.

RESETTING, REWORKING & OTHER REPAIRS

Something you aren't sure about? Jewelry you'd like crafted into something new? There are a variety of repairs our jewelers can help you with. Bring your piece in and see what we can do.

SKILLED GOLDSMITH
Allan Hill has spent the last decade perfecting his bench skills. Having spent time in California and Louisiana to refine his techniques, he merges both traditional and innovative repair methods to offer our customers the best possible solutions. His love for fine details and meticulous work has allowed him to gain a loyal base of return customers who trust him with their precious items. Allan looks forward to becoming the go-to-jeweler for repairs on the South Shore.
INNOVATIVE TECHNOLOGY:
LASER WELDING
We use a laser welder for most small repairs. Laser welding is a modern technique that allows us to repair jewelry precicesly and without the need to remove stones, or risk damage to your jewelry by heating the entire piece as soldering would require. Laser welding also ensures a permanent join without the addition of alloys, like solder, keeping your jewelry pure.
CLEANING & CARING FOR YOUR JEWELRY
When you bring your jewelry to Northwood for service, our team gives it back to you clean and sparkling, free of charge. We love restoring the shine to your precious pieces. And when we're not working on your peace, it's kept secure in our locked safe so you can have piece of mind. 

ETHICAL BUSINESS PRACTICES

From staff receiving fair pay that is not based on commissions, to the way we source our gemstones and materials, we are dedicated to ensuring ethical practices in our company. Our employees don't need to meet a quota, meaning they are free to provide fair and professional service with our customers' best interest at heart.

Testimonials From Our

HAPPY CUSTOMERS

I had my wedding rings fixed here last week. Awesome job & reasonable price. Received a call when hours of dropping them off saying they were ready for pick up. Very pleased and highly recommend them.

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Darlene George-Rhyno

Northwood Facebook Page

Shout out to Northwood Custom Jewelry! Brought my broken wedding band today just before lunch and a few hours later it was fixed. Looks like new. So I won't get a divorce after all. ;P

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Nicole Krebes

Facebook Mention

This is a great business in downtown Bridgewater! They have in business for quite a while but fairly new store front. They have serviced my diamond ring, drilled a hole and added a chain to a keepsake and create the most beautiful jewelry.

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Janice Rahme

Facebook Mention

FREQUENTLY ASKED QUESTIONS

  1. Do you send my jewelry away?
    No. Your jewelry stays on-site and in our secure safe. All of our repairs are done in-house by our goldsmith, Allan Hill. 
  2. How long does it take?
    This depends on the repair. Some small repairs, like fixing a break in a chain, may be done while you wait. Most resizing or larger repairs are done within 7-10 business days. If we need to order stones or special parts the timeline can vary.
  3. How much does it cost?
    Prices vary based on the type of repair and the labor involved in getting the repair work done. Our prices are set by industry standards throughout North America. We quote all of our work upfront, and before you leave your piece with us. You are welcome to call for an estimate, but it is best to bring your piece in for us to review for a fair and accurate quote.
  4. Where are you located?
    We are on King Street in Bridgewater, Nova Scotia, between the old bridge and Dufferin Street.

Looking for Repairs & Refinishing for your Northwood Ring?

Please visit our Northwood services page for instructions and information on sending your ring to us for our free refinishing service, or for other repairs.